Privacy & Information Use
This page explains how Stonebridge handles appointment requests through TherapyPortal, optional consultation requests, and a separate screening tool retained for selective use.
Prospective clients can request an available appointment directly through TherapyPortal. Stonebridge confirms fit and availability before finalizing a request. A brief consultation is optional for those who prefer to speak first. A separate Fit & Safety Check is retained for possible selective future use but is not part of the routine public appointment pathway. Neither an appointment request nor a consultation request is an emergency service.
Optional clinical screening
Stonebridge has retained a separate browser-based Fit & Safety Check for possible selective future use. It is not part of the routine public appointment-request flow, and the public URL currently redirects to New Clients.
If this optional check is used separately, responses are evaluated within the browser and are not sent to advertising or analytics services.
Routing and appointment requests
Routine prospective clients can request an available appointment directly through TherapyPortal. Requests remain pending until Stonebridge confirms availability and fit. Any additional clinical screening is handled separately when appropriate.
If you continue to TherapyPortal, TherapyPortal separately collects the information needed for the pending appointment request. TherapyNotes/TherapyPortal remains Stonebridge's scheduling and clinical system of record.
Speaking with Stonebridge first
If you want to speak with Stonebridge before requesting an appointment, you can call (773) 417-1688 or send a brief consultation request.
The consultation form sends your name, email, and any optional phone number or scheduling preferences through Stonebridge's server to the configured email delivery service for administrative consultation follow-up. The form is not a clinical intake; please do not include clinical details. You remain on the Stonebridge website and see a submission confirmation only when the email service accepts the request for sending. This does not guarantee delivery to an inbox.
Marketing and analytics boundary
The retained optional screening workflow is isolated from advertising conversion tracking, marketing analytics, and session-replay tools. Advertising identifiers and campaign parameters are not carried into that experience.
Stonebridge may measure ordinary visits or campaign activity on non-clinical marketing pages separately from the screening workflow. A Google Ads consultation conversion is recorded only after the email service accepts the request; form details are never included in the Google Ads event. Google click identifiers may be carried to the consultation page for attribution.
Retention and access
The public Stonebridge website does not retain Fit & Safety Check answers or a website-side eligibility record. Identifiable information used for a TherapyPortal appointment request is collected in TherapyPortal rather than in a Stonebridge website database.
Emergency and crisis needs
Stonebridge is not an emergency or crisis service, and website submissions are not monitored in real time. If you are experiencing a medical or psychiatric emergency, believe you may harm yourself or someone else, or feel unable to remain safe, call 911, go to the nearest emergency department, call or text 988, or use local crisis services.
Questions about website information use
For questions about information submitted through this website, contact Stonebridge at info@stonebridgepsychgroup.com or (773) 417-1688. Do not send detailed clinical information by ordinary email.
This page describes the intended website workflow and privacy boundaries. It is not a legal certification of compliance and does not replace Stonebridge's formal privacy, security, informed-consent, or vendor agreements.